PLACING AN ORDER
*FREE SHIPPING on $100 or more orders is for
US Customers ONLY!!!
1. We accept Visa, Mastercard, Amex or Discover, Venmo for online credit or debit card sales (see below), Paypal (see below). For qualifying products/orders you also have the option to use Afterpay and pay in 4 equal installments, due every 2 weeks (see below).
2. We offer USPS and Fed EX shipping options. Orders usually PROCESS and SHIP within 2 to 3 of our business days. If your order will be delayed much longer than this we will email you. Keep processing time in mind when selecting 2 Day or any RUSH shipping or Holidays. Contact us if you have special shipping needs via email ayp@angryyoungandpoor.com, or message us on Facebook or Instagram!!! Website shipping times are estimates and do not take into account when we are closed, weather delays, Holidays, etc.
We do not ship Sun or Mon.
We are CLOSED Sun & Mon. We are a small brick & mortar shop - NOT AMAZON - & we are closed Sun & Mon as our days off.
Fed Ex picks up packages Wed & Sat.
USPS picks up Tues thru Sat.
3. You will be emailed confirmations when your order Processes and Ships. The ORDER PROCESSED confirmation email will have your tracking number. YOU MUST GIVE A VALID EMAIL ADDRESS & BILLING ADDRESS WHEN YOU ORDER. FedEx requires a valid phone number!!!
4. We are not responsible if your order is delivered and you are not following the tracking. You must email us immediately if your order was marked as delivered but you did not get it. We cannot assist if an order was left unattended because tracking was not being followed and ends up missing as a result. This is why we have a 48 hour policy in place.
5. If you do not receive your order, or if anything is missing or incorrect, you must contact us within 48 hours of the date of delivery on the online tracking.
If we send the wrong item just email us a pic of the issue with your order number to start the process of fixing our error!
6. We require a $5 minimum order (before the shipping is added).
7. We do not ship orders placed to "Suites" aka Businesses that ship orders that placed in the US to foreign countries attempting to keep it looking like the order is staying in the US.
8. We often used recycled boxes and packaging. We try to leave as little a footprint as possible on the environment when shipping. Local Customers often drop off boxes and packaging for us to reuse! If you get an odd looking box that is the reason.
9. We reserve the right to refuse payment, refund and cancel any order.
10. - We ARE NOT responsible if your item is lost by an international shipper you have sent the order to in the US. Exporting orders out of the USA to your International location using a shipping company you choose is out of our control if that company loses the package.
CREDIT/DEBIT CARD ORDERS
1. All credit/debit card transactions, including PHONE ORDERS, are processed online through our secure server and processor. Our security is verified quarterly by an independent auditor and we have been PCI compliant ever since we started those audits several years ago. If you are not comfortable with using your credit card for online purchases please mail a money order instead (see instructions below).
2. You MUST give the correct billing address and 3 digit security code (CSC) for the credit card you are using. Address/CSC verification protects ourselves and our customers from FRAUD. We can usually ship to an alternate address, but we still need to verify this information.
3. If we are not given the correct billing address or CSC we will email you, and if we are not given the correct information after 3 days the order will be cancelled.
4. If its your FIRST ORDER, or if the order is for a large amount, we may require that the order ship ONLY to the billing address. Larger orders may also be held an extra 3-4 days while we perform additional security checks.
5. The charge will show up on your statement as Angry Young and Poor. If we need to remove anything from your order you will be refunded, but if you would like to add items to an order you already placed we will need to get your credit card information again.
6. We will not accept credit card payments to Suites that then ship orders out of the US to foreign countries. Orders will be canceled and refunded. You can pay with Paypal for the shipping and processing of these orders. If an outside Shipping Co you send your package to to forward your package for the USA to your International location loses your package that is out of our hands and we will not refund the order.
7. Gift Cards that do not have a linked address / chip may not be accepted. This is beyond our control.
PAYPAL ORDERS
1. We accept PayPal & Paypal Paylater orders for all US and & some International orders.
AFTERPAY ORDERS
Afterpay can be used for qualifying orders (typically between $35.00 and $1,000.00). Just choose the Afterpay option during checkout to be eligible for 4 interest free payments every 2 weeks! You must be over 18 and a resident of the US, UK, Canada, Australia or New Zealand to qualify.
Late fees apply. Click here for complete terms
IF YOU HAVE ANY QUESTIONS ABOUT ANY OF THIS PLEASE EMAIL US.